Ronald McDonald House gives families a safe and welcoming place to stay close to their child during medical treatment.
Located on the 2nd Floor, inside the Nelson Mandela Children’s Hospital in Parktown, Johannesburg, our House offers families a place to rest, prepare meals and find support during a difficult time.
When families stay close, children receive the comfort, reassurance and love they need most.
How to Stay With Us
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When a child is seriously ill or injured, families often travel far from home to access specialised medical care.
Ronald McDonald House helps ease the practical and emotional pressures families face by providing a place to stay inside the hospital, close to their child’s bedside.
Each year, hundreds of families stay with us. Parents, legal guardians and siblings have space to rest, spend time together and connect with other families who understand what they are going through.
Our House has 27 private family bedrooms designed to offer comfort, dignity and privacy.
Families also have access to:
Every part of the House helps families feel safe and supported, leaving them free to focus on being present for their child.
Ronald McDonald House currently accepts referrals from Nelson Mandela Children’s Hospital only.
Families should speak to the hospital’s social work or medical team about the referral process and qualifying criteria.
Speak to the social work or medical team at Nelson Mandela Children's Hospital.
The hospital team will assess your family's needs and submit a referral to Ronald McDonald House.
Once we receive your referral, our team will confirm room availability with the hospital team.
When a room is available, the hospital team will guide your family through the next steps.
A referral does not guarantee immediate accommodation. When the House is full, your family will remain on the waiting list until a room becomes available. The hospital will update Ronald McDonald House if accommodation is no longer required.
Families stay with us at no charge because people and organisations choose to support our work.
Your donation helps provide families with accommodation, comfort and care while their child receives medical treatment.
Together, we help make sure Family Stays.
